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How to Cancel Doordash Order

Doordash is the largest food delivery company in the US by market share.

You might have made an order for your breakfast, lunch or dinner using Doordash once or more. Sometimes after making the order, things come, or you get a change of mind, or you just no longer need the food, we get that!

But did you know you can request for your order to be cancelled and still get your money back? This article is going to walk you through all the steps to cancel your order on Doordash.

Mobile App Users

  1. Select the order from the Orders tab
  2. Tap “Help” in the top right-hand corner
  3. Under the Help Menu select “Cancel Order” or click on the “Cancel Order” button in the Order Details section
  4. Follow the prompts on the screen

Desktop Users

  1. Select the button with three lines on the top left-hand corner.
  2. Select Orders and choose the live order you’d like to cancel
  3. Select “Help” on the right-hand side
  4. Select “Cancel Order”
  5. Follow the prompts on the screen

It is important to note that, you may cancel your order before it gets delivered. Your eligibility for a refund or credits may depend on the status of the order (e.g., whether the merchant has confirmed the order, whether a Dasher has been assigned).

Decisions to provide any refunds or credits are in DoorDash’s sole discretion and are subject to the DoorDash Consumer Terms & Conditions.

Generally, for orders that are not late:

ORDER STATUSREFUND
Restaurant has not confirmed order and a Dasher has not been assignedFull Refund
Restaurant has not confirmed order but a Dasher has been assignedPartial Refund
Restaurant has confirmed order but a Dasher has not been assignedPartial Refund
Restaurant has confirmed order and a Dasher has been assignedNo Refund

Conclusion

It is important to note that not all orders that are cancelled comes with a total refund. Refunds, either full or partial or solely dependent on the status of your your order.

We hope this article has been helpful, keep visiting this site for more.

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